Xierra Franklin

Very awkward environment, everyone in the shop stares at you when you walk in up until you leave for some odd reason. “Cashier” mumbled the entire time and barely paid me any mind. I tried to return the cheap, synthetic hair that she ensured was human hair and was denied a refund because they “don’t do refunds”, not sure how that’s possible when there was no sign that announced “No refunds”. I don’t get my hair cut here so I can’t speak on the actual barber shop, but the selection of hair products was cheesy, to me, emphasis on “to me” that’s my opinion. Overall, it was unprofessional & unwelcoming TO ME.