I’m new to the area and I had to get a front end alignment for my wife’s Highlander. Thought I would give the dealership a chance. Reluctantly I made an appointment. Glad I did. We were greeted by Bruce Williams, service advisor for Hertrich Toyota. He made sure all four wheels of the Highlander where aligned. He washed our vehicle. And returned it back to us in know time at all. Rides great, now.
My wife and I left feeling confident about Hertrich Toyota. Also about our service advisor Bruce. We are sure to return.