Been there a couple of times. The staff was phenomenal but the actual service left much to be desired. Went to get a to go order with my family to celebrate birthdays. Order came out missing several items that were charged (ordered loaded baked potato, received a regular potato, ordered crab legs – none were in the bag, etc). The receipt stated cocktail sauce, butter, and tartar sauce, but none were in the bag. The bartender had to go back several times to complete the order and we waited over an hour. I thought a manner world come over and Speak with us or offer an apology… No such luck. The bartender, Gary, did a fantastic job trying to salvage the order, kudos to him. Just would expect better service or at least an explanation of what happened. Will be hesitant to visit again.