Our sales consultant was Rick Mullins and he was always polite, never pushy, and helped us through the process of purchasing a sofa very professionally. My wife and I are picky people and we take a long time to make decisions, but Rick stayed with us the whole time and was always patient. The store has excellent customer service and we especially recommend Rick. We were also told our custom order sofa would take about 3 months to arrive but it arrived in about 1 month. We highly recommend Johnny Janosik.