My kids love it here, for reasons that I don’t think I need to explain. For me, however, it’s torture. Here’s my biggest gripe: after your kids exhaust their video game credits and collect all their tickets, you need to find a ticket machine that’s not broken (good luck!) and then feed the tickets in by hand for what feels like forever. It’s grueling work, and the staff seem like they don’t like it any more than I do. One exception – the staff that handle the parties seem like wonderful people.