When I arrived, the gentlemen at the counter said he didn’t know what more they could do for me, since I was just in the ER yesterday. Nonetheless, he processed all my information and said I would be seen soon. The nurse was pleasant, kind, and very upbeat. She offered me multiple smiles and ensured the doctor would be in soon. The doctor came in and was very thorough and explained every single medication and what exactly it does. At no point did this doctor make me feel like I was a nuisance or a burden, which doctors sometimes can do. My whole experience from start to finish (about an hour and a half) was absolutely wonderful. I will certainly be using this urgent care from now on!