Inquired about a bike that I saw online and received a courteous and prompt response within 24 hours. Regrettably they had sold the bike the same day that I emailed (what are the odds right?) but the response was a nice change of pace compared to some of the other dealerships that I had reached out to via the web. They did have a similar bike in stock and were happy to provide information on that one. I opted not to buy, as it wasn’t quite what I wanted, but I would certainly consider them again if they had something to fit my needs.