Todd Coney runs an exceptional operation. I found Coney’s by googling local carpet cleaners. Coney’s had the best reviews and beginning with my initial conversation I could tell why. Todd conveyed the perfect balance of friendliness and professionalism. After hearing my needs, he clearly explained what to expect, gave me price estimate, and worked with me to schedule a day and time that was best for me. Communication did not stop there. The phone call was followed up with an email and text message confirming the details of the appoint and service to be provided and I received another text the morning of the appointment letting me know they were on their way. Todd and Jessie quickly got to work and had my carpets fresh and clean in less time than expected. They even wrangled my goof ball dog when she escaped the back yard to investigate the visitors in the front. Thank you, Todd! Thank you, Jessie!