Alison Novak

Very upset by they way I was treated. I spoke with Karla about baby shower cookies. She was very helpful and gave me all the information that I needed. I had to speak with the future grandmother before placing an order. When I went back to place the order I asked to speak with Karla and they would not let me said that they would help. The cookies that I wanted that Karla gave me a price of $8.00 a dozen, now went up to $1.25 each. The other cookies that I wanted with frosting went from $2.50 to $5.00 . I left without placing the order because they would not listen to me and what Karla and I discussed. I was very upset driving home and called the store to speak with a manager. I explained the whole story and she told me that Karla or she would call me first thing the next day. Well it is now 1:20pm and I have not heard from anyone. I guess they really don’t care about customers. This was going to be a $50.00 plus order and I would have ordered my pies for Thanksgiving from them, but after NO service I won’t. Very disappointed with them and how this was handled. Karla was very nice and helpful, but when I asked to speak with her on two occasions I was told she is busy,. I asked to wait for her and was told no. ********* in response to the reply to this review – the theme didn’t keep changing – the only thing that kept changing was the price when I went to place the order and when you called me you basically told me it was my fault that i should have placed the order the first time I went in to ask question. I spoke with you the owner and when I asked to speak with you the day I placed the order I was told no and when I kept getting different pricing I again requested to speak with you and was told no. The order went to Cannon’s bakery who was very helpful and the entire staff was nice to deal with