The Cheesecake Factory
Love the cheesecake always. Love the fried Mac and cheese balls. Food is always nice portions and tasty, though there's so much on the menu it's hard to decide. There's not too many places with menus that I feel are too large except for here!
There was an extremely long wait on a Saturday night, but we did arrive at peak dinner time so it's to be expected.
I make deliveries for 3rd party delivery services here on a daily basis and Bethany from Carside Pick-Up makes my experience a breeze every time! She is punctual, polite, has the food bagged and waiting at the designated pick up area, and moves at a timely pace when necessary. Whenever I see it’s her shift, I know that I will be in and out. And because of that I can get my customers their food expeditiously! She’s a great asset to her Cheesecake Factory team and I feel that management should know what a gem they have!
This place was beautiful! The staff was super nice. The place is pretty expensive but they're not cheap with their food. Their slices of cheesecake were even huge. Went for dinner and got their espresso and meatloaf. Delicious!! Going for breakfast! Can't wait to try it!
Poor management. The wait we were given was 75 minutes. After waiting and watching people leaving that already had their dinner, still told a minimum of 20 more minutes. There is a new Yelp online reservation system that has broken. Seriously?? So to heck with walk in patrons. This restaurant is never not busy on a Saturday night. How can it be so poorly managed to keep the flow of parties moving?? This is a major disappointment. I am leaving here without having dinner. Unless you only have a party of 2, save yourselves from the irritation. My hard earned money can spend somewhere that appreciates it.
As always the Cheesecake Factory has outdone itself. Excellent food, great service and you already know about the Cheesecake. It was a two hour drive for me but was well worth the drive. I had the gumbo. It was to die for. You can fill up on the fresh bread alone. Truly a 5 star rating.
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The Christiana Mall, 350 Christiana Mall, Newark, DE 19702, USA (Get directions)
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