Hertrich Toyota of Milford
Hertrich was aware of my disastrous experience with my 2019 Rav 4. They were very helpful in locating another similar vehicle. They went out of their way to assist me with warranties, taxes, etc, that I had just paid for the first vehicle. I'm glad I returned to this solid dealership. Shaun is an excellent sales person who knows all you will want to ask about, without ever being pushy.
I'm new to the area and I had to get a front end alignment for my wife's Highlander. Thought I would give the dealership a chance. Reluctantly I made an appointment. Glad I did. We were greeted by Bruce Williams, service advisor for Hertrich Toyota. He made sure all four wheels of the Highlander where aligned. He washed our vehicle. And returned it back to us in know time at all. Rides great, now.
My wife and I left feeling confident about Hertrich Toyota. Also about our service advisor Bruce. We are sure to return.
I had a very good experience. From the moment I drove my vehicle into the garage and then out within 2.5 hrs. One of the employees Bruce Williams checked me in and was such a kind person showing me where everything was (lounge, restroom, phone chargers, coffee, vending machine) while I waited for my vehicle to have the recall on my Rav4 completed. The waiting area is very nice, quiet and comfortable. Thank you so much for excellent customer service! Oh yeah, and the car salesmen Ben Spears was super nice!! Highly recommend this place!
Accurately predicted how long it would take. Hospitable to me and my dog while we waited.
We would like to thank the Hertrich Toyota team for all their help and patience with the purchase of our vehicle. We absolutely love our Tundra and have since recommended Hertrich Toyota to our friends and family.
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1367 Bay Rd, Milford, DE 19963, USA (Get directions)
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