Golf Galaxy

Posted on April 8, 2020
Golf Galaxy

Golf Galaxy

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05 Reviews

  • 5 Ratings
  1. 1
    Rooah! Administrator May 03, 2019

    Aki Veal

    Horrible customer service. Came in looking for an individual club I saw online and the salesperson scoffed at my request like I was an idiot stating they don't sell individual golf clubs. When I advised him I saw it on their website he still insisted I didn't know what I was talking. After pulling the club up and showing him he then proceeded to say "well that's online and I don't know about that". work here not me. If this is the effort your give your customers...I will spend my money elsewhere. Made me wonder if it would be different if I wasn't black. Won't ever set foot in this place again. Too many other places for me to spend my $$.

  2. 5
    Rooah! Administrator Feb 24, 2019

    Matthew Bolich

    I went in for a fitting and had an amazing experience. I was there right when they opened and they got me in quick and got me started. John was very informative and helpful and was cognizant of my price point. I left with a great deal on Callaway Epic Irons and Driver. Never felt like it was about money, it was about helping my game.

  3. 5
    Rooah! Administrator Feb 22, 2019

    Conner Chasanov

    I had a great experience with John for an iron fitting. We went through plenty of different kinds of irons, shafts, lengths, you name it. Any questions I had, he was able to answer and give me an explanation. Overall, great experience.

  4. 5
    Rooah! Administrator Sep 16, 2018

    Michael ross

    While getting an iron regripped I hit some drivers there while I waited. John D. came over to assist. I listened to his recommendations & we tried a few models/shafts. 1 worked extremely well on the simulator. Went back the next day w/ my current driver & compared both on trackman; his recommended driver/shaft was 12+ yards longer than mine. They then let me use that demo model for a round at my course where I confirmed it was definitely 10+ yards longer than my current one w/ no loss in accuracy. Bottom line, I ordered that driver (& my old one's on ebay tonite). Kudos to John D. for a very efficient (& free!) fitting session. Overall, a very satisfied customer.

  5. 5
    Rooah! Administrator Jul 05, 2016

    Kevin Scott

    Contrary to some of these other reviews I received exceptional service while shopping for a new driver. I am relatively new to the game and brought my old driver in which the team at Golf Galaxy had me compare with several drivers I had in mind. Fitted, new grip and fair trade in on old driver. I will be continuing my future golf shopping here. Thanks for your help Golf Galaxy.

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