ChristianaCare Middletown Emergency Department
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Absolute worst experience. My family member was brought to the ER for COVID related complications. Despite me providing my phone number and the number of their next of kin, and specifically asked the staff for frequent updates since we were very concerned and recently lost a family member less than 24 hours ago from COVID, we did not get any updates and I had to call multiple times to get an update from anyone. And, when I did speak to someone they spoke to me with no compassion or care about my sick loved one. Not only that, my family member said she complained about pain multiple times, asked for meds, and asked to be moved in different positions to get comfortable in bed and she said nurses did not check on her for hours and she laid there in pain. I’m just glad my loved one had a cell phone so she could tell me all this information, I cannot imagine how often this happens to COVID positive patients since family cannot come back into the room to see this. My loved one feels neglected and scared and I’ve never been so unhappy with her care, I cannot believe it.
I’ve had stomach problems for over a year, so many different doctors and tests only to keep being told I was fine or here’s a new medicine. Then yesterday I was taken to Middletown er and it was a completely different experience from my visits a christiana. It’s so clean and all the people were so nice. And my faviorite part. The doctor sat and talked to me to help figure out how to actually help me, he decided one of my medicines was hurting instead of helping. Just the next morning I can already feel a change. Grateful for that doctor and those nurses🥰
When there with heart pain and problems breathing. Sat in waiting room for two and half hrs. Left and went to bay health.what a different that was from Christian care they need more people who care. Not the lazy ones they have not.
Went here in February of this year, friendly and attentive. Kept my family in touch with doctor recommendations.
Do not suggest this hospital if you need to be seen quickly. Plan on staying 4-5 hours + to even get evaluated and you’ll continuously be told “your next”
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621 Middletown Odessa Rd, Middletown, DE 19709, USA (Get directions)
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