Bella Villa Italian Pizzeria by Ernesto
I ordered the stuffed pizza with cheesesteak, pepperoni, sausage, and a order of garlic knots. The stuffed pizza had garlic pieces and seasonings which made it very flavorful. However, the garlic knots were dry and barely had any garlic. I asked for extra garlic on my second time ordering the knots which should already be included since they are called garlic knots and was charged extra. I would go back for the pizza but not the garlic knots.
I called and placed a large Cheese pizza to go, I never tried them before this but it was great. Absolutely outstanding customer service , and delicious pizza. The crust is just thin enough in the middle and thick enough around the edges with that crunch pizza lovers, love. The Sauce is outstanding and great quality ingredients. Just a fabulous experience. I will be back.
Terrible experience! I order pizza from here often but on this occasion the owner (female) got nasty with me for simply asking a question. She told me my total and I misheard her so I simply asked why that was the total. She asked another worker to deal with me. The other girl said the total and I said “ohh I misheard I thought it was ...”
In the background the owner kept saying you don’t have to eat here I’m the owner I’m the owner. I literally had to say what is your problem I simply had a question no problem! I’m disgusted with how she handled the situation and I likely won’t be back! Terrible customer service from an “owner”!!!
Great food but the Alfredo platter has declined in quality. Tastes like store bought sauce instead of home made. Just nasty! When it was homemade sauce it was worth the money. Don’t waste your time with anything that is “homemade” because it’s not anymore. But everything else is amazing and I order from here all the time
So I went here for the first time in forever , the food was decent and so were the prices. I was pleased that the server greeted me within 10 minutes, However I'm up set that I am clearly very pregnant with a 1 yr old and the staff made me get my own highchair.. I ordered a SM pepperoni pizza and cheese fries. I was confused if she gave me a pepperoni and cheese or pepperoni and grease pizza. The fries were okay but the cheese looked and tasted like it had been reheated and melted a bunch of time .
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110 E Glenwood Ave #3, Smyrna, DE 19977, USA (Get directions)
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