Applebee’s Grill + Bar
The food was good but service was very slow and it wasn't even that crowded. Our waitress took our plates and put them on another table and never came back for them. We waited at least ten minutes for a refill of a nonalcoholic drink and we had to tell her we didn't want the dessert after waiting about 20 minutes with her walking around us and never said anything about the dessert. We thought she never put the order in. Now I realized she took my card to punch it and never brought it back to me. She wanded up giving us the dessert to go and removed it from our bill.
If I could give them no stars then I would. This establishment was half empty and there was a wait. We were told that it would be a 5 to 10 minute wait. Then it turned into a 20 to 25 minute wait. We eventually ended up leaving and finding some place else to eat. They honestly need more help in this place and people need to be properly trained.
They told us the televised special food item ended but was still in all the advertisements ( commercials and website). We then waited 30 minutes just to get appetizer. One food entree comes out 30 min after the appetizer and the manager says all the food in the back spilled. So we waited a hour and did not receive our food. I will be trying other restaurants for a while before going back. Can't post a picture of the food we never received.
Callie did an awesome job tonight, my friends and i went to this location for the first time. I really enjoyed the food quality, and the friendliness of Callie's service! I will go back here when Im in the area.
One of my favorite places to eat. The food and the service was great. Dinner was so my wife and I both ordered something to go.
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105 Wilton Blvd, New Castle, DE 19720, USA (Get directions)
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